Đề thi chọn đội tuyển HSGQG Tiếng Anh lớp 12 THPT tỉnh Lâm Đồng năm học 2019-2020 có audio và đáp án

Bộ đề thi chọn đội tuyển chính thức dự thi HSG quốc gia lớp 12 THPT tỉnh Lâm Đồng năm học 2019-2020 môn Tiếng Anh có đáp án và file nghe đầy đủ giúp bạn rèn luyện và nâng cao kỹ năng thi cử. Đặc biệt, file nghe sẽ giúp bạn rèn luyện kỹ năng nghe và phát âm, giúp bạn tự tin hơn trong kì thi sắp tới.

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ĐIỂM			CHỮ KÝ GIÁM KHẢO		SỐ PHÁCH ( CTHĐ chấm thi ghi )
BẰNG SỐ	BẰNG CHỮ	GK1		GK2	SỐ PHÁCH ( CTHĐ chấm thi ghi )

I. LISTENING (5.0 points)

PART 1: You will hear a talk about women in the workplace. For questions 1-5, give the correct answers with NO MORE THAN FIVE WORDS for each. Write your answers in the corresponding numbered boxes provided. (1.0pt)

1. What are companies increasingly focused on in the workplace?

……………………………………………………………….

2. In which management role that women constitute 17% of the staff?

……………………………………………………………….

3. What percentage of employees think that gender equality is a priority?

……………………………………………………………….

4. What is the action companies should take to understand the problem of gender inequality?

……………………………………………………………….

5. What should companies do to make sure opportunities and advancement are equitable?

……………………………………………………………….

Your answers:

PART 2: You will hear a photojournalist called Angus MacDonald talking about a trip he made recently. For questions 1-10, complete the sentences with a word or a short phrase. Write your answers in the corresponding numbered boxes provided. (2.0pts)

TRAVELLING THE SILK ROAD

Angus had his trip paid for by a (1) _______ at a charitable organization.

The purpose of Angus’s trip was to produce a (2) _______.

This product helped to highlight the charity’s work and to encourage (3) _______ applications.

His trip involved recording information on several (4) _______ over a period of eight weeks.

On the journey, Angus travelled with (5) _______, who could explain the work that was being done.

As well as looking at art treasures, he saw a performance by specialist (6) _______ in the open air.

Angus particularly enjoyed photographing the collection of (7) _______ in Kyrgyzstan.

He was also shown murals that were still (8) _______.

Those murals had been ruined by (9) _______.

Money invested in the project will allow precious objects to be displayed in special (10) _______ which will help preserve them.

Your answers:

10.

PART 3: You will hear five different people describing different unusual musical instruments from around the world. For questions 1-5, choose from the list A-H which speaker’s instrument best fits the description given. Use the letters only once. There are three extra letters which you do not need to use. Write your answers in the corresponding numbered boxes provided. (1.0pt)

1. Speaker 1 ________

2. Speaker 2 ________

3. Speaker 3 ________

4. Speaker 4 ________

5. Speaker 5 ________

A. It is entirely made of wood.

B. It is similar to a guitar.

C. It is played by blowing through it.

D. It is difficult to transport.

E. It can no longer be made.

F. It serves another purpose.

G. It can only be found in Japan.

H. It is entirely made of rosewood.

Your answers:

PART 4: You will hear an interview with someone whose work is concerned with the design and marketing of products. For questions 1-5, choose the answer (A, B, C or D) which fits best according to what you hear. You will listen to the recording TWICE. Write your answers in the corresponding numbered boxes provided. (1.0pt)

1. David says that the session he has just conducted ………………

A. was longer than most sessions he conducts.

B. illustrates his own beliefs about focus groups.

C. is an example of a new approach to visual planning.

D. concentrated as much on positive as negative attitudes to cleaning.

2. What did David know about cleaning products before the session?

A. Some people could not make up their minds which ones to buy.

B. Manufacturers were concerned about dailing sales in them.

C. Some of them looked too dull to appeal to shoppers.

D. People felt that false claims were made about them.

3. One of the comments made during the session referred to ………………

A. regarding the choice of a cleaning product as unimportant.

B. cleaning products all looking the same.

C. the deliberate misleading of shoppers.

D. buying a cleaning product because it is familiar.

4. David says that what the women produced when they were split into groups ………………

A. did not focus on what cleaning products actually do.

B. presented contrasting images.

C. was not what they had expected to produce.

D. was similar to the presentation of other kinds of product.

5. David says that he has concluded from the session that ………………

A. his firm’s methods will need to change slightly.

B. he was right to question a certain assumption.

C. cleaning products do not fit into a general pattern.

D. what he had previously thought was not entirely correct.

Your answers:

II. LEXICO-GRAMMAR (3.0 points)

PART 1: For questions 1-20, choose the correct answer A, B, C, or D to each of the following questions and write your answers in the corresponding numbered boxes provided. (2.0pt)

1. Could I pick your _______ on the subject before the meeting?

A. brains B. mind C. head D. intellect.......................

2. I found the information for the project in the encyclopedia but I couldn't give _______ and verse on it.

A. chapter B. unit C. poem D. extract

3. How much longer do we have to wait? This is starting to get ________ my nerves.

A. off B. at C. back D. on

4. The young man felt _______ in the presence of so many young ladies.

A. inhospitable B. hindered C. inhibited D. prohibited

5. The old man is thought to be getting more and more _________. He cannot remember many things.

A. senile B. masculine C. indelible D. chivalrous

6. All this luxury was a far _______ from the poverty of his childhood.

A. hope B. smile C. cry D. side

7. Don't mention work to Ray, as it's a sore _______ with him at the moment.

A. finger B. point C. place D. thumb

8. He shook me _______ the hand and helped me _______ with my coat.

A. at/ out B. by/ off C. with /on D. over/ into..........................

9. I am working long hours this week. ___________, the au-pair girl has asked for a few days’ leave.

A. Therefore. B. Alternatively C. On top of that D. All the same

10. The trouble with socialising with colleagues is that they usually end up talking ______

A. sense B. shop C. back D. rot

11. He was reserved by nature, even _________.

A. cordial B. morose C. amiable D. approachable

12. The realization of our holiday plans has had to be _______ because of my mother's sudden illness.

A. prevented B. lingered C. expired D. shelved

13. That noise is really driving me up the _________.

A. wall B. roof C. ceiling D. hall

14. It is mandatory that smoking in public _______.

A. prohibited B. prohibit C. be prohibited D. is prohibited

15. I'd rather you ___________ television while I'm reading.

A. hadn’t watched B. don’t watch C. didn’t watch D. haven’t watched

16. Demand for the product is expected to peak five years from now and then to ________.

A. taper off B. fall down C. set back D. drift away

17. That ______________ Nick that you saw. He has gone to London.

A. shouldn't have been B. needn’t have been

C. can't have been D. mustn’t have been

18. Breaking his leg dealt a _______ to his chances of becoming a professional footballer.

A. thump B. strike C. hit D. blow

19. The level of service we received from all staff, without exception, was quite simply _________.

A. gallant B. solicitous C. punctilious D. exemplary

20. _______, she went back to her room.

A. There was no cause for alarm B. Without having cause for alarm

C. There being no cause for alarm D. Being no cause for alarm

Your answers:

1.	2.	3.	4.	5.
6.	7.	8.	9.	10.
11.	12.	13.	14.	15.
16.	17.	18.	19.	20.

PART 2: For questions 1-10, write the correct form of each bracketed word in the numbered space provided (1.0pt)

SKIING HOLIDAYS IN COLORADO

To ski or snowboard in Colorado is to experience the pinnacle of winter sports. The state of Colorado is known for its spectacular scenery and (1. BREATH) _______ views, which inspire today's travelers as much as they spurred on the (2. SETTLE) _______ who first arrived in this part of the US over a century ago. And whether you're seeking the outdoor adventure of a (3. LIFE) _______ exciting nightlife or a great family getaway, Colorado has everything you need.

November through April, snow conditions are (4. CONSIST) _______ and reliable, featuring Colorado's (5. LEGEND) _______ “champagne powder” snow. Extensive snow making and grooming operations always keeps trails in top shape.

The mountain destinations in the Colorado Rockies can turn your wildest ski dreams into thrilling (6. REAL) _______. There, you'll find the best skiing and snowboarding resorts on (7. PICTURE) _______ slopes, as well as the finest ski schools in the US. Together, they present a(n) (8. PARALLEL) _______ winter paradise. And the best part is that you'll enjoy friendly, (9. CARE) _______ service in resorts that are (10. COMMIT) _______ to delivering the highest quality amenities.

Your answers:

10.

III. READING (6.0 points)

PART 1: Read the following passage and do the tasks that follow and write your answers in the corresponding numbered boxes provided. (1.4pts)

Catastrophe Theory

In the late eighteenth and early nineteenth centuries, the popular theory among Earth scientists was that a number of major catastrophes had taken place over a relatively short period of time to give Earth its shape. French geologist Baron Georges Cuvier introduced this idea, which was later coined the “catastrophe theory." Proponents of the catastrophe theory used fossilized creatures and the faunal changes in rock strata to support their beliefs that major events such as volcanoes had occurred on a worldwide scale. The catastrophe theory was used to support the notion that Earth's history was not a relatively long one.

In response to the catastrophe theory, a handful of Earth scientists searched for explanations that would provide a better scientific basis for Earth's geology. James Hutton, the father of geology, is best known for his gradualist theory, a paradigm that became known as "uniformitarianism." Hutton published Theory of the Earth in 1795, after which many other geologists including Charles Lyell, adopted the idea that small changes on Earth occurred over a large expanse of time. Uniformitarians rejected the idea that cataclysmic events could shape the Earth so quickly, and instead proposed the theory that the key to the present is the past. The term deep time was used to describe the span in which gradual geological processes occurred, ·especially the formation of sedimentary rock. Charles Darwin later based his work on the idea, by developing his theory of evolution.

The majority of paleontologists and geologists adopted the gradualist theory of Earth's history for more than 100 years. In 1980, a discovery in Italy gave scientists a reason to reconsider the discarded theories of catastrophism. Geologist Walter Alvarez discovered a clay layer in the K-T boundary that intrigued him. The K-T boundary refers to the layer of Earth between the Cretaceous and Tertiary periods. The geologist with the help of his father Luis Alvarez, a prominent physicist, analyzed the clay for heavy metals. After careful examination, the clay was found to contain high levels of iridium. Samples taken from the K-T boundary in other parts of the world were examined, with the same findings.

The Alvarez group wrote a historic paper that applied the catastrophe theory to their discovery. According to their hypothesis, the iridium in the K-T boundary was caused by an asteroid or a comet that hit Earth near the end of the Cretaceous period, over 65 million years ago. They also proposed that the impact would have raised enough dust to block the sun and cool Earth, which in turn would have prevented photosynthesis. This chain reaction would have led to the extinction of plants and animals. The main reason that the Alvarez theory took hold so quickly in both the world of science and the public realm, was that it could account for the extinction of the dinosaurs at the end of the Cretaceous period. The acceptance of this theory was widespread, even before the discovery in 1990 of a 180-kilometer crater in Mexico's Yucatan Peninsula, a potential piece of evidence of the asteroid impact.

Events that have occurred on Earth in the last 100 years or more have proved to geologists that not all processes are gradual. Major rivers have flooded areas in a matter of days, and volcanoes have erupted, causing mass devastation. The eruption of Mount St. Helens was proof of how a catastrophe could easily change the Earth's landscape. Modern research on fossils even supports the theory of a marine catastrophe, not unlike the legends and stories among many peoples of great floods. Some scientists believe that animal remains found within the layers of sedimentary rock may have been casualties of such a flood. Sedimentary rock is made up of layers such as sandstone and limestone and is created by water movement. In addition, some scientists propose that the glacial ice sheet that once spread out across North America melted catastrophically rather than having a slow glacial retreat. Deep erosion up to 100 meters wide was discovered along the bottom of some of the Great Lakes. Within the gullies, layers of periodic sediment point to catastrophic melting.

Though there is little debate that catastrophic events caused the mass extinction of several of Earth's species, namely the dinosaurs, geologists still question whether asteroids, volcanoes, or other natural disasters were the cause. The idea that the moon was formed as a result of catastrophic events is a related field of study and one that has been debated for decades.

Questions 1-6

Complete the notes using a word or a phrase from the reading passage. Write your answers in the corresponding numbered boxes provided.

Catastrophe Theory

First introduced by 1. _______

Proposes that major 2. _______ have given Earth its shape.

Supports the idea that the Earth has a 3. _______ history.

Gradualist Theory

First introduced by 4. _______

Proposes that many 5. _______ changes in the shape of the Earth happened

over a 6. _______ period of time.

Your answers:

Questions 7-13

The passage has six paragraphs, A-F. Which paragraph mentions the following information? Write the correct letter, A-F, in the corresponding numbered boxes provided. You may use any paragraph more than once.

7. proof that not all changes on Earth have occurred gradually

8. a theory explaining the presence of iridium beneath Earth's surface

9. publication of a book about the gradualist theory

10. discovery of a large crater that could have been caused by an asteroid

11. evidence of the occurrence of a large flood in Earth's past

12. recurrence of interest in the catastrophe theory

13. ideas about how quickly ice age glaciers disappeared

Questions 14

Choose the correct letter, A, B, or C, and write it in the corresponding numbered boxes provided.

14. Most scientists now agree that _______.

A. the gradualist theory is correct.

B. catastrophic events occur regularly on the moon.

C. a major catastrophe caused the dinosaurs to disappear.

Your answers:

10.

11.

12.

13.

14.

PART 2: Fill each blank in the following text with ONE suitable word and write your answers in the corresponding numbered boxes provided. (1.0pt)

Failure leads to success

Success takes time, patience and commitment. (1) ________ the digital age of “overnight” success stories, this hard graft is easily overlooked. (2) ________ often than not, success is the result of months and years of consecutive all-nighters, involving trial and (3) ________, setback after setback. There is often nothing quite (4) ________ failure to make people strive harder for success.

A worrying trend in some schools is the pretence that there are (5) ________ winners or losers in school sports. It may be hard for children to accept failure but, equally, it’s unfair not to encourage and reward talent. This applies (6) ________ all subjects, including sport. Removing the competitive spirit from schools crushes the incentive to improve and does not prepare young people (7) ________ the trials ahead. In school, let (8) ________reward those high achievers but at the same time (9) ________ those that have failed to do better. (10) ________ we mustn’t forget is that the keen sting of failure can spur on greatness.

Your answers:

10.

PART 3: You are going to read an extract from a business journal. Seven paragraphs have been removed from the passage. For questions 1-7, choose from paragraphs A-H the one which fits each gap. There is ONE extra paragraph which you do not need to use. Write your answers in the corresponding numbered boxes provided. (1.4pts)

A MATTER OF TRUST

Behaviour, such as reciprocity and co-operation is not bred in the bone. Rather, it responds to incentives and experience.

How much do you trust your business partners, and how much do they trust you? Even in rules- based, litigious societies, some measure of trust is essential. Contracts cannot plan for every eventuality, and outcomes are often hard to verify anyway. The issue is that much more pressing in emerging economies, whose threadbare legal systems and poor enforcement offer little assurance to investors.

Kenneth Clark of the University of Manchester and Martin Sefton of the University of Nottingham examine the first of these motivations in a recent paper. By having subjects play a series of simple games, the academics measured levels of trust and trustworthiness among strangers at their first encounter, and then recorded how the levels of trust changed over time.

There are four possible outcomes, depending on the player’s actions. Should the first player to be interrogated confess, whilst the second does not, then the first is released and the second gets 20 years (or vice versa). Should both confess, then get 10 years. Should neither confess, both get two years.

Using money as a payoff rather than prison sentences as a threat. Messes Clark and Sefton had student subjects play the game ten times. Players kept the same role (first or second mover) in each round, but were randomly paired with different, hidden partners.

The levels of mutual distrust had ratcheted up in the intervening play. This evidence belies the idea that any given person is, by nature, consistently trustful or mistrustful. The author relined their results in two ways. They doubled the payoffs across all outcomes, and they offered far greater reward for a solitary confessor.

Despite the evidence that trust responds to incentives, certain situations foster trust more than others. In another game of trust, Edward Glaser of Harvard University and his collaborators paired off players, some of whom knew each other in real life. In this game, the first player received a small sum of money, of which he could give any part to the second player, hidden from view.

Sadly for those with high regard for human nature, the first players sent an average of $12.41 to their partners, who returned an average of 45% of the doubled sum. First movers who declared before the game that they trusted strangers sent $2.21 more across, other things being equal than counterparts who remembered their mother’s advice on the subject.

Together, the studies argue that trust is shaped by experience not native personal traits. It also seems that trust is a fragile thing, prone to break substitute for ready money, or a hard-earned reputation.

A During initial rounds, the first mover began by trusting (not confessing) 57% of the time. In 35% of those cases the second mover followed suit, thus obtaining the trusting outcome. By the tenth round, however, only 32% of first movers were still trusting.

B. The existence of a previous acquaintance also affected behavior: both the amount initially sent, and the percentage returned by the second player, rose in proportion to the length of time the players had known each other.

C The statistics show that respondents who had recently suffered a personal setback also reported lower levels of trust. This suggests that when people revise their expectations of fellow humans, it may sometimes be for apparently irrelevant reasons.

D Simply raising the stakes had no effect. But in the second case, where the cost of trust was increased, the frequency of the trusting outcome fell substantially. Again the idea that some people are not appears ill-founded.

E Intuitively, at least two sets of factors are significant. For one, trust could serve as a signal of goodwill, either to secure initial co-operation or to ensure the success of a long-term relationship. On the other hand, the origins of trust might be simpler: some people might just feel good about trusting others.

F If the amount transmitted was $15, for example, this was doubled by the researchers, and the second player then sent any part he wished of the new amount back to the first player. Here, the trusting outcome is for the first player to send all $15 to the second. Then, provided that the second player is worthy of the first’s trust, both can walk away with $15.

G The format each time was the ‘sequential prisoner’s dilemma’ known more briefly as SPD, which imagines two prisoners being held separately for interrogation on their parts in an alleged crime.

H In this game, the greatest mutual trust is shown when the first player refuses to confess and the second one does the same. True, the second player might well be inclined to confess and so get off scot-free. But if the game is played several times, maintaining trust give the best overall outcome.

Your answers:

PART 4: You are going to read the passage about resources and industrialism in Canada. For questions 1 - 10, choose the answer (A, B, C or D) which you think fits best according to the text and write your answers in the corresponding numbered boxes provided. (1.0pts)

RESOURCES AND INDUSTRIALISM IN CANADA

While the much-anticipated expansion of the western frontier was unfolding in accordance with the design of the National Policy, a new northern frontier was opening up to enhance the prospects of Canadian industrial development. [1] Long the preserve of the fur trade, the Canadian Shield and the western Cordilleras became a treasury of minerals, timber and hydroelectric power in the late 19th and early 20th centuries. As early as 1883, CPR (Canadian Pacific Railway) construction crews blasting through the rugged terrain of northern Ontario discovered copper and nickel deposits in the vicinity of Sudbury.[2] As refining processes, uses, and markets for the metal developed, Sudbury became the world’s largest nickel producer. The building of the Temiskaming and Northern Ontario Railway led to the discovery of rich silver deposits around Cobalt north of Lake Nipissing in 1903 and touched off a mining boom that spread northward to Kirkland Lake and the Porcupine district. [3] Although the economic importance of these mining operations was enduring, they did not capture the public imagination to the same extent as the Klondike gold rush of the late 1890s. [4]

Fortune-seekers from all parts of the world flocked to the Klondike and Yukon River valleys to pan for gold starting in 1896. At the height of the gold rush in 1898, the previously unsettled subarctic frontier had a population of about 30,000, more than half of which was concentrated in the newly established town of Dawson. In the same year, the federal government created the Yukon Territory, administered by an appointed commissioner, in an effort to ward off the prospect of annexation to Alaska. Even if the economic significance of the Klondike strike was somewhat exaggerated and short-lived, the tales of sudden riches, heroic and tragic exploits, and the rowdiness and lawlessness of the mining frontier were immortalized through popular fiction and folklore, notably the poetic verses of Robert W. Service.

Perhaps less romantic than the mining booms, the exploitation of forest and water resources was just as vital to national development. The Douglas fir, spruce, and cedar stands of British Columbia along with the white pine forests of Ontario satisfied construction demands on the treeless prairies as well as in the growing cities and towns of central Canada and the United States. British Columbia’s forests also supplied lumber to Asia. In addition, the softwood forest wealth of the Cordilleras and the Shield was a valuable source of pulpwood for the development of the pulp and paper industry, which made Canada one of the world’s leading exporters of newsprint. Furthermore, the fast flowing rivers of the Shield and Cordilleras could readily be harnessed as sources of hydroelectric power, replacing coal in the booming factories of central Canada as well as in the evolving mining and pulp and paper industries. The age of electricity under public ownership and control was ushered in by the creation of the Ontario Hydro-Electric Power Commission (now Ontario Hydro) in 1906 to distribute and eventually to produce this vital source of energy.

Western settlement and the opening of the northern resource frontier stimulated industrial expansion, particularly in central Canada. As the National Policy had intended, a growing agricultural population in the West increased the demand for eastern manufactured goods, thereby giving rise to agricultural implements works, iron and steel foundries, machine shops, railway yards, textile mills, boot and shoe factories, and numerous smaller manufacturing enterprises that supplied consumer goods. By keeping out lower-priced foreign manufactured goods, the high tariff policies of the federal government received much credit for protecting existing industries and encouraging the creation of new enterprises. To climb the tariff wall, large American industrial firms opened branches in Canada, and the governments of Ontario and Quebec aggressively urged them on by offering bonuses, subsidies, and guarantees to locate new plants within their borders. Canadian industrial enterprises became increasingly attractive to foreign investors, especially from the United states and Great Britain. Much of the over $600 million of American capital that flowed into Canada from 1900 to 1913 was earmarked for mining and the pulp and paper industry, while British investors contributed near $1.8 billion, mostly in railway building, business development, and the construction of urban infrastructure. As a result, the gross value of Canadian manufactured products quadrupled from 1891 to 1916.

1. Why does the author mention the railroads in paragraph 1?

A. Because miners were traveling to camps in the West.

B. Because mineral deposits were discovered when the railroads were built.

C. Because the western frontier was being settled by families.

D. Because traders used the railroads to transport their goods.

2. In paragraph 1, the author identifies Sudbury as ________

A. an important stop on the new railroad line.

B. a large market for the metals produced in Ontario.

C. a major industrial center for the production of nickel.

D. a mining town in the Klondike region.

3. According to paragraph 2, why was the Yukon Territory created?

A. to encourage people to settle the region. B. to prevent Alaska from acquiring it.

C. to establish law and order in the area. D. to legalize the mining claims.

4. How did the poetry by Robert service contribute to the development of Canada?

A. It made the Klondike gold rush famous.

B. It encouraged families to settle in the Klondike.

C. It captured the beauty of the western Klondike.

D. It prevented the Klondike’s annexation to Alaska.

5. According to paragraph 3, the forest industry supported the development of Canada in all

of the following ways except ________

A. by supplying wood for the construction of homes and buildings.

B. by clearing the land for expanded agricultural uses.

C. by producing the power for the hydroelectric plants.

D. by exporting wood and newsprint to foreign markets.

6. Which of the sentences below best expresses the information in the highlighted statement in the passage?

A. New businesses and industries were created by the federal government to keep the prices of manufactured goods low.

B. the lower price of manufacturing attracted many foreign businesses and new industries to the area.

C. Federal taxes on cheaper imported goods were responsible for protecting domestic industries and supporting new businesses.

D. the federal tax laws made it difficult for manufacturers to sell their goods to foreign markets.

7. The word ‘touched off’ in the passage means ________

A. halted B. improved C. commenced D. minimized

8. According to paragraph 4, British and American businesses opened affiliates in Canada because _____

A. the Canadian government offered incentives.

B. the raw materials were available in Canada.

C. the consumers in Canada were eager to buy their goods.

D. the infrastructure was attractive to investors.

9. Look at the four squares [ ] that show where the following sentence could be inserted in the passage.

Railway construction through the Kootenay region of southeastern British Columbia also led to significant discoveries of gold, silver, copper, lead, and zinc.

Where could the sentence best be added?

A. [1] B. [2] C. [3] D. [4]

10. Directions: An introduction for a short summary of the passage appears below. Complete the summary by selecting the THREE answer choices that mention the most important points in the passage. Some sentences do not belong in the summary because they express ideas that are not included in the passage or are minor points from the passage.

The northern frontier provided many natural resources that contributed to the industrial expansion of Canada.

Answer Choices

1. The Yukon Territory was created in 1898 during the gold rush in the Klondike and Yukon River valleys.

2. The frontier was documented in the popular press, which published tales of heroes and gold strikes.

3. Significant discoveries of mineral deposits encouraged prospectors and settlers to move into the territories.

4. Wheat and other agricultural crops were planted after the forests were cleared, creating the central plains.

5. Powered by hydroelectricity, lumber and paper mills exploited the forests for both domestic and foreign markets.

6. Incentives encouraged American and British investors to help expand manufacturing plants in Canada.

A. 1,3,6 B. 2, 4,5 C. 1, 2, 6 D. 3,5, 6

Your answers:

1.	2.	3.	4.	5.
6.	7.	8.	9.	10.

PART 5: You are going to read an article about call-centre workers who give advice to people over the phone. For questions 1 -12, choose from the people (A – D). The call-centre workers may be chosen more than once. Write your answers in the column on the right. (1.2pts)

Which of the call-centre workers says that she …

advises people on the legal backgound to a problem?	1.	____
enjoys the variety of things which people call about?	2.	____
finds the equipment that she works with reassuring?	3.	____
used to find it hard to work with only a spoken description of people’s problems?	4.	____
gets back to certain callers within a given period of time?	5.	____
has identified a regular pattern in calls on certain subjects? helps people to solve unexpected problems at night?	6. 7.	____ ____
was sorry not to be in direct touch with the people she had the skills to help?	8.	____
finds some people having unrealistic expectations of the service she can provide?	9.	____
sometimes has to corect information obtained elsewhere?	10.	____
was initially apprehensive about the type of problems people would call with?	11.	____
looks forward to the challenge of unexpected individual enquiries?	12.	____

A. CLAIRE LIPPOLD, 23, works for the Bat Conservation Trust

I did a degree in biology, and studied bats as part of my thesis. When I saw the ad for this job, I thought it would be perfect for me. We get about ten thousand calls a year, many from people worried that if they have bats in their loft they can’t have any building work done. They need the right advice, because the law protects bats. We’re contracted by an organisation called Natural England to arrange a service whereby anybody with bats on their property can have a specialist volunteer come out and give information and advice about the creatures they’re living with. Generally, once they have the information, they’re happy. It’s the sign of a really green environment if they have bats. In the summer, we get calls when bats have flown uninvited into people’s houses after dark. We advise turning the lights out, shutting the door, leaving the window open and allowing the bat to find its own way out. One of the most common myths we have to explode is that bats always turn left when they leave roofs. Apparently that was printed in a magazine recently, so we got a clutch of calls about it. We also get people calling and humming the entire Batman theme tune down the phone. The jokes are pretty predictable, I’m afraid.

B. ANTHEA McNUFTY, 26, works for NHS Direct, the phone-in helpline operated by the National Health Service

Having worked in nurse training for a while, I found I missed the patient contact I’d enjoyed doing nursing itself. When I saw this job, I thought of it as a way of getting some of that contact back – without the cleaning up! I remember the dread of what the calls might be about on my first day, but they give you so much training before you’re let loose that you can handle it. It was a bit difficult not having the physical clues I’d have been able to pick up on thư wards. But you very quickly get used to working with the computer, it makes you feel safe. Occasionally, there are problems with the system but you’re never left with a blank screen, and because we’re a national service there’s always somebody else who can take a call. The most common calls are about coughs and colds, things people can mannage on their own, but I need to look out for anything that will indicate that they might need to go and see a doctor. People can be too embarrassed to go to a hospital with what seem like minor ailments, and we do have to reassure them that if they do have to go in, people aren’t going to laugh at them.

C. AGNES THOMSON, 60, works for a major broadcasting company

Yesterday, I got lots of calls relating to weekly programmes, though there was quite a contrast; the radio show for the blind, ‘In Touch’, and ‘Watchdog’ on TV. The ‘In Touch’ callers had heard of some new equipment and wanted further details.’Watchdog’ is a consumer programme and people generally call me because they have a problem with a product from the company we’ve covered on the show. We have regular callers, some very nice and some not so nice, and you get to know them. Quite often people phone to complain spontaneously, and when we call them again within ten days with a response, which we promise to do in some cases, they’ve forgotten what made them cross. Television programmes probably generate more calls, particularly medical programmes or programmes about children. People have a sense that we’re a general repository of knowledge and wisdom – which we’re not! There’ll have been a show that has covered most things at one time or another so I can always look things up. As a result, I have a lot of what you might call unless knowledge.

D. CAROLINE HICKMAN, 34, works for a company with a wide range of household products

I really get a lot out of the work. We have such a wide range of products – from beauty and haircare through to nappies and household cleaners – that no two calls are ever the same. With laundry products, for example, we get lots of specific queries – people want to know what to use with certain types of material. We can’t always go into details of all the settings of different brands of machine, though. We also get a lot of calls about skincare from people who want to know about specific ingredients in our products. You also get fascinating insight into the country’s lifestyles. For instance, we tend to get lots of calls about cleaning products on a Monday, presumably because people buy them over the weekend, then, towards Friday we’ll get haircare and beauty because they’re planning a night out. I also long for one-off problems I can really get my teeth into – the ones that come out of blue. We once had a call from a woman who’d seen a wedding dress on one of our TV adverts and wanted one identical to it for her own big day. We found that it was still at the television studio and was available to borrow – which she did. It just goes to show that it’s always worth asking!

Your answers:

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7.	8.	9.	10.	11.	12.

IV. WRITING (6.0 points)

PART 1: Sentence transformation (1.0pt)

Rewrite each of the sentences with the given word so that the new sentence has the same meaning as the previous one

1. The diplomat has been arrested because it is believed he has been spying for his government. SUSPICION

→ The diplomat has been arrested …………………………………………... for his government.

2. Initially, losing one's job can seem awful; afterwards it can work out well, for some people. BLESSING

→ Losing one's job has proved .................... ……………………………………. some people.

3. It was to be another twenty-five years before Michael returned to his home town. UNTIL

→. …...............................................................................................................................

4. What has made him so annoyed? CAGE

→ What ................................................................. ………………………………………………........................................................................

5. If anyone succeeds in solving the problem right away, it will probably be him.

CHANCE

→ He stands .................................................. …………………………… the spot.

PART 2: Essay writing (3.0pts)

Some people think that success should be measured by the material possesions a person has acquired while others think it should be judged by the knowledge he or she has.

Write an essay of about 250-300 words to discuss both views and give your own opinion

PART 3: Graph description (2.0pts)

The chart below shows how frequently people in the USA ate in fast food restaurants between 2003 and 2013.

Summarize the information by selecting and reporting the main features, and make comparisons where relevant.

Write in about 150 words.

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